Dear Trade Pro Member,

I want to address the ongoing issue some of you are experiencing when trying to access tutorial videos on iPhones and iPads. We're aware that some iOS users are being redirected to the membership purchase page despite having active subscriptions, and I want to assure you that we're actively working on resolving this.

While Wix (our platform provider) is working on a permanent fix, I'd like to offer some temporary solutions

1. Access videos through a desktop or laptop computer, which are currently working without issues.

2. Try viewing the content in your device's incognito/private browsing mode.

3. Clear your browser cache and cookies before accessing the site.

4. Try accessing the content at different times of the day

If you're still experiencing difficulties, please:

1. Let us know your iOS version and device model

2. Contact me directly through: • The website messaging system • Email at windmillcurtainroom@gmail.com • Instagram direct message   I understand this is frustrating, and I want to assure you that finding a permanent solution is my top priority. I'm exploring alternative hosting options to ensure uninterrupted access to all our premium content.   Thank you for your patience and continued support. I will keep you updated on any developments.   Justine